Great question! Most products on NikkDrips.com are age-restricted and require you to be 21 or older to purchase. This includes - but is not limited to - all vape products, wraps and rolling papers, vaporizers, detox supplements, glass pieces, nicotine pouches, and 510 thread batteries.

Items like snacks, novelty gifts, kendamas, and apparel are not age-restricted and can be purchased by anyone.

For any age-restricted order, you’ll receive an email after checkout asking you to submit a valid photo ID for age verification. If verification fails or isn’t completed, your order will be cancelled. Feel free to reach us via email (support@nikkdrips.com) if you are unsure of a product's age requirement.

This usually happens when an order includes age-restricted products (like nicotine pouches or vapes) but the age verification process isn’t completed. After you place your order, we’ll send an email requesting a valid photo ID to confirm you're 21 or older.

If that step is skipped or the verification fails, we legally can’t ship age-restricted items, and the order will be cancelled.

If you're of legal age and believe your verification failed by mistake, feel free to reach out to us at support@nikkdrips.com — we’re happy to help!

Alternatively, if an order is flagged as high-risk for fraud, our team will investigate and cancel the order as necessary.

At Nikk Drips, we aim to ship all orders by the next business day after they're placed. Delivery times depend on the shipping method you chose at checkout.

Every order comes with tracking, so you’ll be able to see the estimated delivery date and follow your package’s progress. Can’t find your tracking number? No worries — just reach out to us at support@nikkdrips.com and we’ll help you out.

Once your package is with the carrier, delivery speed is out of our control — but even standard shipping usually arrives within a few business days!

Let’s help you find it! Some products we carry in-store aren’t available online due to legal restrictions and regulations. Sometimes, new items arrive at our store before they’re listed on the website. Just contact us for help if you need it!

If you can’t find what you’re looking for or want to request a product, just give us a call at 208-771-7255 — we’re happy to help!

We do not offer refunds, but we want every customer to be satisfied — so in some cases, we may offer an exchange or store credit, depending on the situation. If you are unsatisfied with your order, please contact us at support@nikkdrips.com and we will work together to determine a fair solution.

Electronic devices — including vaporizers, 510 batteries, vape devices, and e-rigs — are not eligible for refunds or exchanges through us. These products are typically covered under the manufacturer’s warranty. We recommend registering your device as soon as you receive it. Warranty details and registration instructions are usually found on the product’s box or packaging.

For more info on what qualifies for an exchange, please see our full Return Policy.

In addition to serving customers nationwide through Nikkdrips.com, we proudly own and operate a brick-and-mortar store in Post Falls, Idaho.

We’re lucky to serve not just Post Falls, but also nearby communities like Spokane and Coeur d'Alene — and even have customers who drive in from hours away to get the full Nikk Drips experience!

Check out our Google reviews to see what people are saying — the love we get in-store definitely carries over to our online shop. Come say hi if you're traveling through the area!